South Africa
Business Process Outsourcing (BPO)

Build and scale high-quality
South African teams for your UK business

A Smarter Way to Scale

For many UK businesses, growth is being slowed by rising salary costs, talent shortages, operational pressure, and the need to deliver more without overloading internal teams. Traditional hiring can be expensive and slow. Generic outsourcing models can feel detached from your culture, quality standards, and day-to-day operations.

Our South Africa solution gives you a more practical middle ground: access to skilled talent, lower operating costs, and a team structure that integrates with your business properly.

The core benefits of a Statement of Work model include:

Outcome-based commercial model

You procure defined deliverables and measurable results, not time or headcount.

Reduced compliance and employment risk

A service-led structure that limits exposure and avoids employment-style integration.

Greater delivery and cost certainty

Clear scope, milestones, and accountability provide predictable budgets and structured execution.

This model is ideal when you need to deliver a specific project or transformation, while avoiding permanent headcount growth and reducing delivery risk by placing accountability with a partner.

The core benefits of building offshore teams in South Africa include:

Lower operating cost

Reduce fully loaded hiring cost while maintaining quality.

Faster access to talent

Build teams more quickly in functions where UK hiring is slow or expensive.

More room to reinvest

Free up budget for growth, service quality, and strategic priorities.

The result is a more scalable, resilient operating model built for sustained growth.

Functions We Help UK Businesses Build in South Africa

We typically see the fastest hiring and strongest commercial returns in revenue and operational functions, while technical hiring is also viable with the right timelines and planning.

Revenue and Operational Functions
● BDR / SDR
● Customer Success
● Finance and Accounting
● Marketing
● Business Support and Administration
● HR
● Customer Service
● Sales Support
Typical savings: 30–50% vs UK fully loaded cost.
Typical hiring timelines: 4–8 weeks
Technical and Product Functions
● Product Owners
● Engineering
● QA
● Selected Technical Support Roles




Typical savings: 30–50% vs UK fully loaded cost.
Typical hiring timelines: 4–8 weeks
Revenue and Operational Functions
● BDR / SDR
● Customer Success
● Finance and Accounting
● Marketing
● Business Support and Administration
● HR
● Customer Service
● Sales Support
Typical savings: 30–50% vs UK fully loaded cost.
Typical hiring timelines: 4–8 weeks
Technical and Product Functions
● Product Owners
● Engineering
● QA
● Selected Technical Support Roles
Typical savings: 30–50% vs UK fully loaded cost.
Typical hiring timelines: 4–8 weeks

Start Building Your South Africa Team

Looking to scale your team more efficiently with South African talent? Get in touch to discuss whether this model is the right fit for your business.

About Us

Empresaria Group is a global specialist staffing partner providing contract, temporary, and permanent talent across multiple sectors and regions. With 1,000+ employees worldwide, Empresaria helps organisations secure the skills required to deliver critical work.

Operating across Defence, Nuclear, Aerospace, Engineering, IT & Technology, Business Support, and Financial Services, Empresaria completed more than 850 placements across the US and UK in 2025. Its global talent networks enable organisations to mobilise specialist expertise quickly and support Statement of Work delivery with confidence.

19%
Improvement in
customer engagement
37%
Improvement in
customer efficiency
34%
Improvement in
project productivity
100+
Clients served

Empresaria Group is a global specialist staffing partner providing contract, temporary, and permanent talent across multiple sectors and regions. With 1,000+ employees worldwide, Empresaria helps organisations secure the skills required to deliver critical work.

Operating across Defence, Nuclear, Aerospace, Engineering, IT & Technology, Business Support, and Financial Services, Empresaria completed more than 850 placements across the US and UK in 2025. Its global talent networks enable organisations to mobilise specialist expertise quickly and support Statement of Work delivery with confidence.

19%
Improvement in
customer engagement
37%
Improvement in
customer efficiency
34%
Improvement in
project productivity
100+
Clients served

Meet The Team

Ian Storey
Managing Director
Nicole Thomas
Head of Delivery
Jess Green
Account Manager

Choose How You Would Like to Proceed

Access detailed case studies or speak directly with our team to explore fit.

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